• Can I augment my donation by sending an additional personal donation to Travel2Give?

No. We regret that we are unable to manage additional donations on your behalf.

• Are you a fully bonded Travel Company?

Yes! Travel2Give is a Division of The Travel Division Ltd, a fully bonded member of The Global Travel Group PLC. We act as Agents for ATOL Licensed Operators and also Package Holidays under the ATOL License of the Global Travel Group PLC.

• What do I do if my favourite charity is not on your list?

If they do not appear on our registered list we will not have the systems in place to manage your donation to them. Simply call your charity and ask them to register.

• What if I don’t know where I want to go?

As long as you know when you want to go and who is going, we will be happy to suggest a range of options to suit your needs! Simply call us, and we will take things from there.

• What kind of Holidays can I book through Travel2Give?

At Travel2Give we have an experienced team of travel professionals who can source the best quality, best value holidays of just about every type imaginable. Every Holiday Type from a weekend in Blackpool to a Round the World trip can be accommodated.

• I have found a Holiday on your Search Engine – why can’t I book it online?

Firstly, we need to process your order in a different way to ensure that a donation is created. No software exists to undertake this task, so we need to operate via a Call Centre and undertake this manually.
Secondly, in virtually every situation, your holiday choice can be sourced from more than one tour operator and the same holiday can often be found cheaper from an operator who will offer a larger donation!
Our staff  are trained to find the best deal for both you and your charity, so we ask you to call to book.
So often, people say, ’If only I could have talked to someone’ with regard to an Internet transaction. With Travel2Give – you can!

• Why do I have to register with Travel2Give – can’t I just book?

In addition to booking your holiday, Travel2Give’s role is to manage your donation as per your wishes and ensure that it goes to the correct charity.
By joining the Network, we can retain vital information on what you want us to do with your donation and we can pass on your details to the Charity to complete the Gift Aid process, swelling the donation value by 25%.

• How do Charities claim Gift Aid?

Your Online Membership Form asks you to confirm that you are a UK Taxpayer and agree that your charity can claim Gift Aid on your donation. We will pass this information on to your Charity and they will process the Gift Aid process on your behalf.

• Can I change my designated Charity?

Once again, you need to cancel your original membership and create a new one with your revised donation wishes.

• How do I know that my Charity has received my Donation?

Your donation will be passed on to your charity within four weeks of your return date. They will send you a receipt to confirm that it has been received. You will also receive confirmation of the donation amount with your confirmation holiday documentation.